Refer a client for aged care

Refer a client for in-home aged care

Family member, support coordinator, GP, or hospital discharge team — submit a referral and a Care Manager will respond within 4 business hours.

What happens after you submit

A simple, supported pathway

Our process — 4 steps

Submit the referral form below (3 minutes)

Care Manager calls within 4 business hours to confirm details

Free in-home assessment booked at a time that suits the client

Services commence — typically within 1–2 weeks of My Aged Care code

Goldstar Care is a Support at Home provider. If your client has been assessed by My Aged Care and has a referral code, we can usually start services within 1–2 weeks. If they haven't been assessed yet, we can talk you through the process.

Prefer to talk first? Call 03 5222 5399 or email info@goldstarcaresolutions.com.au.

Aged care referral form

Submitted information is kept confidential and used only to contact and assess the client.

Your relationship to the client

Client name

Client age

Client suburb / postcode

Your name

Your phone

Your email

Client's funding level (if known)

End date (if known)

What does the client need help with?

Urgency

I confirm I have the client's (or their substitute decision-maker's) consent to share these details with Goldstar Care