Goldstar Care

No one falls through.

Not through the gap between low and high care. Not through thin rostering. Not through the cracks where complex needs meet tired systems.

NDIS & Aged Care In-Home Support Services Across Victoria

Goldstar Care exists to close that gap — with the clinical depth to handle the hard parts, care managers who know your name, and a team big enough to hold people up when things get serious, small enough to keep showing up like it's personal.

48hrs
Referral response
0/7
On-call support
0%
RN-led clinical care
0 yrs
Serving Victoria
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Support Services for NDIS Participants, Aged Care Clients & Health Professionals

Tell us who you are, and we'll take you to exactly what you need.

I'm seeking care

For myself

Whether you're an NDIS participant, an older Australian, or somewhere in between — we meet you where you are.

Show my options

I'm supporting someone

For a family member or loved one

The hardest step is often starting the conversation. We make that easier — for you, and for them.

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I'm a professional

Making a referral or enquiry

Fast response, clear communication, clinical capability. Built to make your job easier.

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NDIS Registered
Support at Home
RN-led oversight
1:1 Care Managers
Locally Owned
Why Goldstar

Why Choose In-Home Care

Most providers do basic daily support or clinical care — rarely both well. We're the team built for both, in your home, on the days it matters.

Closing the gap between
low and high care.

The gap

Home is where care is meant to happen now.

But the systems around it have been quietly failing for years — especially when needs are complex. Rosters fall over by week two. Complex referrals get declined. Plans that read beautifully on paper rarely arrive in the living room.

Our answer

Home should be the promise, not the compromise.

RN-led clinical oversight. Small dedicated care teams. The same Care Manager from day one to year five. The complex referrals everyone else declines — we lean in. That's how the gap closes.

A care worker and an older woman together at home, looking out the window
How we close it
01
A nurse is already on it
Wounds, meds, an infection — a Registered Nurse is in the loop before you have to ask.
02
A dedicated care team
Same small team every week. No new faces, no retraining. You trust the people, not the uniform.
03
Care Managers, by design
Dedicated Care Managers with the time to know you properly — no retelling your story.
04
We take the complex ones
Step-down discharges. SIL. The 'too complex' ones. We lean in — so you don't start over.
Our services

Flexible In-Home Care Options

Support Services for NDIS Participants, Aged Care Clients & Health Professionals

Personal Care Services

Support with bathing, dressing, grooming, and personal hygiene — delivered with dignity and respect.

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Domestic Assistance & Household Support

Keeping your home clean, safe, and comfortable. Cleaning, laundry, and household tasks.

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Meal Preparation & Nutrition Support

Nutritious meals tailored to your dietary needs, cultural preferences, and health requirements.

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Transport Assistance & Community Access

Safe, reliable transport to appointments, activities, shopping, and social events.

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Community Participation Programs

Support to access social, recreational, and community activities — building meaningful connections.

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Respite Care for Families & Carers

Planned or emergency care giving carers a well-deserved break with peace of mind.

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Care Management

A dedicated Care Manager working alongside your LAC and SC to make sure the plan actually happens.

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Nursing & Clinical Care Services

Qualified nursing care in the comfort of your own home, including wound care and medication.

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Supported Independent Living (SIL)

24/7 or part-time daily-living support in shared homes — including for participants with medical complexity. A core area we're investing in.

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High-Intensity Personal Care

Complex personal care — PEG, stoma, ventilator-assisted, behaviour-supported. RN-supervised. For participants with high-acuity needs.

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Group & Centre-Based Activities

Day programs and group sessions at our centres — social, skills, recreation. With or without transport.

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Daily Living & Life Skills

One-to-one skill development for independence — cooking, money management, public transport training, social skills.

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Innovative Community Participation

Tailored 1:1 community participation for participants with complex or unique support needs — beyond the standard group offering.

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Specialist Disability Accommodation

Approved SDA provider. Purpose-built accessible housing for participants with extreme functional impairment. Call to discuss eligibility.

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Employment & Education Support

Access and maintain open employment or further education — including School Leaver Employment Supports (SLES).

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Specialised Supported Employment

On-the-job and group-based employment support in supported workplace settings for participants needing higher-intensity workplace assistance.

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Stories of care

What our families say

Real words from the people we're privileged to support every day.

The care workers from Goldstar Care have been absolutely wonderful. Punctual, respectful, and genuinely caring. They've made such a difference to Mum's quality of life.

M
Margaret T.
Family member · Belmont, VIC

After trying two national providers, we switched to Goldstar Care. The difference is night and day — they actually pick up the phone and know our son by name.

D
David & Roz K.
NDIS family · Torquay, VIC

I refer to Goldstar Care because they respond fast and follow through. My participants are always well matched with their support workers.

S
Sarah L.
Support coordinator · Geelong, VIC

Goldstar Care helps me stay in my own home. The team is like family now. I couldn't ask for better support.

J
John M.
Aged care client · Colac, VIC

I refer patients with confidence. Goldstar Care's communication with my practice is prompt and professional. Highly recommended.

D
Dr. Priya R.
General practitioner · Newtown, VIC

Finding the right care for Dad was stressful. The Goldstar Care team made it easy — patient, thorough, and truly compassionate.

L
Linda W.
Next of kin · Ocean Grove, VIC
An older participant in a home garden — home, sustained
Frequently Asked Questions (FAQs)

You have questions.
We have answers.

Navigating care can feel overwhelming. Here are answers to the questions we hear most often. Can't find what you're looking for?

A Goldstar carer with a participant

We have RN-led clinical oversight built into our care teams — not as an optional extra. That means we can support participants with more complex needs in their own home, with the kind of clinical governance you'd normally only see in higher-cost settings. For families, it means fewer transitions between providers as needs evolve.

Get started

One conversation. That's all it takes.

Whether you're looking for care for yourself or someone you love — or you want to be one of the people who delivers it — we'd love to hear from you.

Looking for care
Talk to a Care Manager.

4 business hour response. We'll meet you at home, listen first, then build the plan that fits.

Join the team
Want to make a difference?

Consistent rosters. Real clinical backup. Leadership that answers the phone. Hiring support workers, RNs, care managers across Victoria.